Features & Benefits

Family enjoying icecream outside

Everyday features for your extraordinary taste

Enjoy direct access to your money with the added value of day-to-day solutions that help you stay on top of your budget, while enjoying the security of using your City Bank Mastercard® World Debit Card.

Manage your account, wherever you are

See the world with 24/7 access to your account with City Bank Online Banking and the City Bank Mobile App.

Safe and secure

Spend with confidence knowing your account is continuously monitored for suspicious activity.

Control

Turn your debit card on and off at your convenience, even when traveling, with the City Bank Mobile App.

Tap and Pay

Skip inserting and swiping and simply tap your card on a card reader to pay.

24-hour ATM access

Withdraw your money and transfer funds at ATMs around the world. Pay no fee at City Bank ATMs.

Instant-issue debit cards

Don’t wait for a replacement card. Visit a City Bank location and instantly get a card that’s ready to use.

Couple shopping

Peace of mind comes standard on your purchases

Enhanced features make it easy to choose your City Bank Mastercard World Debit Card for purchases of all sizes.

Extended Warranty Insurance*

Doubles the time period and duplicates the coverage of the original manufacturer’s or U.S. store brand warranty for a maximum of one year.

Mastercard Global Emergency Services

Around-the-clock customer service assistance with lost and stolen card reporting, emergency card replacement and emergency cash advance.

Mastercard Zero Liability Protection*

You won’t be held liable in the event of an unauthorized purchase. This coverage extends to purchases made in stores, over the phone or online.

Mastercard Travel & Lifestyle Services

Access luxury travel benefits at some of the most prestigious hotels around the world while saving on flights, car rentals, vacation packages and more.

Satisfaction Guarantee*

Get up to $250 per product if you become dissatisfied with the product you purchased and the merchant will not accept a return.

Mastercard ID Theft Protection™

Access specialists to help resolve situations promptly if your identity gets stolen with this free service that alerts you to suspicious card activity. Register here or call 1-800-Mastercard for more.

Young woman paying for coffee by tapping a phone on a terminal

Leave home with just your phone

Pay for purchases using your City Bank Mastercard World Debit Card with the tap of your mobile device using Apple Pay, Google Pay or Samsung Pay. To learn how to add your card to your mobile wallet, watch our how-to video.

*The descriptions of the listed benefits and enhancements are summaries only. Certain terms, conditions and exclusions apply. The information is provided on “AS IS” basis and for your informational purposes. It is not a specific recommendation for any particular action or investment and should not be relied upon in whole or in part as the basis for decision making or other purposes. back